We collect information you choose to give us, primarily through:
We do not currently operate customer accounts or store payment card details on our systems.
We use the information you provide to:
You are never required to give us your personal information to be our customer. If you would prefer not to share your name, phone number, or email — whether you're ordering, asking a question, or just visiting — that's entirely fine with us. You're welcome to walk in and order as a regular guest, and we will simply bill you like any other walk-in customer, with no data collected beyond what a standard bill requires.
Where a form on this website requires certain fields (marked with an asterisk) to process a specific request — for example, a phone number so we can respond to a catering enquiry — that is only because we genuinely need it to help you with that specific request, not for any other purpose.
We keep data sharing to the minimum needed to run our business:
Beyond the above, we do not disclose your personal information to other third parties.
We take reasonable, good-faith security measures to protect the information you share with us — including restricting access to our systems, using secure connections (HTTPS) on this website, and following reasonable practices for the tools we use to store and process enquiries.
That said, and as with any organisation operating on the internet, no method of transmission or storage can be guaranteed 100% secure. We cannot promise perfect, unbreakable security — what we can promise is that we take it seriously, we do not sell or misuse your data, and if a security incident affecting your personal information were ever to occur, we will act promptly to contain it and will notify affected individuals and the relevant authorities as required under applicable Indian law, including the Digital Personal Data Protection Act, 2023.
We retain enquiry and order information for as long as reasonably necessary to respond to you, fulfil your order, maintain basic business records (including for tax/GST purposes as legally required), and — where you've opted in — to send you relevant offers until you ask us to stop. You can request deletion at any time; see Section 8.
You can, at any time:
To exercise any of these, contact us using the details in Section 12. We will respond and act on reasonable requests as promptly as we can.
This website uses cookies and similar technologies via Google Analytics and Meta Pixel to understand how visitors use our site and to measure the effectiveness of our advertising. These tools may collect information such as pages viewed, general location, and device/browser type. You can control or disable cookies through your browser settings at any time; doing so will not prevent you from browsing our menu or contacting us.
Our website and services are intended for general audiences and are not specifically directed at children. We do not knowingly collect personal information from children without appropriate parental/guardian involvement.
We may update this Privacy Policy from time to time — for example, as we introduce new features like online payments or accounts. The "Last updated" date at the top of this page reflects the latest revision. We encourage you to review this page occasionally.
For any privacy-related questions, requests, or concerns — including under the Digital Personal Data Protection Act, 2023 — please contact:
Grievance Officer / Data Contact: Proprietor, Intendo
Address: Plot 46, MDC Sector 6, Panchkula, Haryana 134114
Email: hello@intendo.online
Phone / WhatsApp: +91 94998 71000
As Intendo grows, we will designate a dedicated grievance contact if required under applicable law; for now, the proprietor personally handles all such requests.